RockNRoll Penthouse Suite l Awesome Apt downtown.

Welcome to Houston! The apartment has been recently upgraded and comes with everything you need for a great stay. The space has been curated for both a short-term and long-term stay in Downtown Houston in a great modern apartment.

You’ll be close to all of the local sights and sounds as well as benefit from a safe and secure, deep-cleaned space to chill out and relax in. Bringing extra guests? Great – there’s no additional nightly charge, just a Pre-Authorization hold for them!

We’ve designed this space for mature guests, so if you’re 21 or older, you can instantly book! If you’re under 21, no worries: you are still able to book with a double (2x) pre-authorization (see bullet #4).
You can start your relaxing stay with us at 3:00 pm, and we kindly ask you to check out by 11:00 am so we can prepare for our next lovely guests.

For everyone’s safety and in line with the city’s guidelines for hospitality, we’ll need the names and birth dates of all our wonderful guests before arrival. This quick step ensures a smooth check-in! Failure to provide this information may result in delayed check-in / or denied access to the building.

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1) Friendly Reminders & House Etiquette

-Parties, smoking, and drug use aren t allowed. If you ve got some furry friends or additional guests, just let us know in advance.
-We hope you ll enjoy every culinary delight Houston offers! Just a heads up to clear out the fridge before you leave.
-For a tranquil night s sleep for everyone, we observe quiet hours from 10:00 pm - 7:00 am.
If you fancy some extra relaxation time on your departure day, do note there s a $100 fee per hour for late check-outs.
-Misplaced key, fob, or clicker is $500 to replace.
-To ensure a safe environment for all our guests, there s a small $7.50 fee for our standard community service charge. While it s rare, if there are any felonies or misdemeanors on your background, we won’t be able to allow access and the cancellation policy will be applied.
-We have a simple pre-authorization hold depending on your stay duration, which gets released right back to you at check-out.
-If you have guests staying during your stay who were not included in your original booking, please let us know in advance. A $150 charge per person will apply for any undeclared guests.

2) Pet-Friendly Haven

-We re overjoyed to open our doors to your cherished cats and dogs with open arms. While we welcome most breeds, we do have some safety considerations regarding certain breeds.
-To sweeten the deal, we offer a daily pet fee of just $15 per pet, up to a maximum of 15 days. For extended stays of 15 days or more, the cost is capped at a tail-wagging $150 per pet. We believe in making sure your pets feel right at home without breaking the bank.
-We understand that sometimes one pet just isn t enough! That s why we happily accept up to 2 pets per booking. If you re planning to bring more than two, simply give us a bark, and we ll guide you through the process, which may include a refundable admin hold.
-Your pet s safety is our top priority. All our doggy guests need to be licensed, registered, and have their rabies vaccines up-to-date. It s all about ensuring a worry-free and tail-wagging experience for everyone.
-If you have a service animal, we re here to assist you in every way. Just give us a shout, and we ll make sure your stay is seamless and stress-free. The best part? There s no charge or hold for service animals that are registered with the city.
-Breed Restrictions. The Following Dog Breeds (or Any Mix Thereof) are Not Permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids & Bull Mastiffs.


3) Seamless Guest Registration for Your Peace of Mind

-As part of our commitment to city regulations, all guests in your group are kindly requested to register with us. This involves providing us with the names and dates of birth of everyone in your party prior to your arrival.
-To avoid any hiccups during your stay, we kindly ask you to complete this registration before your arrival. Failure to do so could result in a reservation cancellation, in accordance with our cancellation policy.
-Once you ve shared your guest information and completed the pre-arrival steps, we ll promptly send you check-in instructions. You ll have all the information you need for a smooth and enjoyable arrival.
-For added security, we ve made it easy for you to verify your identity. You can upload a copy of your ID and a friendly selfie to a convenient third-party portal.
-Please be aware that the building concierge and office team are not affiliated with your reservation. They cannot offer information or give you keys. However, there’s no need to worry! If you need any help, please don’t hesitate to contact your host. Additionally, our on-site staff is not available for check-in or luggage storage.

4) Hassle-Free Pre-Authorization for a Worry-Free Stay

For reservations of varying lengths, we require pre-authorization holds to cover potential incidental costs through a 3rd party app. These holds are as follows:

$300 Pre-Authorization hold (1 to 6 nights)
$349 Pre-Authorization hold (7 to 13 nights)
$399 Pre-Authorization hold (14 to 27 nights)
$499 Pre-Authorization hold (28 to 44 nights)
$599 Pre-Authorization hold (45 to 89 nights)
$699 Pre-Authorization hold (90 to 180 nights)
$1000 Pre-Authorization hold (181 or more up to one year)

-These holds help us address any unforeseen costs such as late check-outs, additional cleaning, missing items, or leftover food.
-Don t worry; we re all about fairness. These holds will be refunded at check-out provided there are no damages, excessive cleaning, or missing items, and you ve checked out on time.
-[1BR] An additional pre-authorization hold of $49 will be required for each guest beyond the 2nd guest who is 12 years or older.
-[2BR] An additional pre-authorization hold of $49 will be required for each guest beyond the 4th guest who is 12 years or older.
-To maintain a secure environment, the card used for fees must be in your name. If it s not, no problem! Just provide us with an authorization letter, a copy of the card owner s ID, and a friendly selfie of the card owner.
-Please rest assured that these pre-authorization holds are in place for your protection and to prevent any potential fraudulent activity.


5) Enjoy Your Stay Within Our Cozy Limits

-Please ensure that you don t exceed the maximum occupancy specified in your reservation. This helps maintain a pleasant and comfortable environment for all our guests.
-[1BR] The pricing is based on 2 people sharing the apartment.
-[2BR] The pricing is based on 4 people sharing the apartment.
-To keep everything running smoothly, we kindly ask you to return keys within 30 minutes of check-out. This ensures that the next guests can settle in without any delays.
-Keys not returned within an hour of check-out will be considered lost. We re here to assist you, so if you ever need any help with this process, don t hesitate to reach out

6) Embrace Serenity and Fresh Air

-Please help us keep the tranquility by refraining from hosting parties. Any unruly behavior could lead to eviction without a refund, and there may be a charge of $5,000 for excessive wear and tear.
-We have a strict no-smoking and no drug use policy to ensure that the air stays fresh and clean. Smoking inside or within 25 feet of the premises may result in a $500 charge.
-We believe in harmony, so please be mindful of your neighbors. In the event of police involvement due to disturbances, a $500 fine may be incurred.

7) Making Your Stay Smooth and Seamless

-Kindly depart from the unit by the stated check-out time unless you ve received written approval for an extension. A $100 late check-out fee applies for each additional hour.
-If you require on-site assistance after regular hours, including lockouts, a $200 service charge will be incurred.
-We strive to keep our spaces clean and inviting. Please avoid leaving any trash in the hallway, as a $100 cleaning charge will be applied.
-Our dedicated cleaning crew works hard to ensure the unit is spick and span for your arrival. Cleaning will be completed by the designated check-in time to ensure everything is in perfect order.
-If you request early check-in before the check-in time (if approved), please note that there are no refunds for cleanliness issues. We appreciate your understanding as we work diligently to prepare the space for your arrival.

8) Enjoying Your Amenities and Services

-While we do our best to provide uninterrupted services, the host is not responsible for power, water, gas, or Internet outages. These are factors beyond our control, and we appreciate your understanding.
-If you encounter any Internet issues, please notify the host promptly. While we ll do our best to address any problems, please understand that no refunds can be offered for Internet-related concerns.
-Our property photos are meant to give you a sense of the space, but they are representative and may not always perfectly match every detail. Please note that there are no refunds for minor discrepancies in accuracy.
-We want you to have a comfortable stay, but we cannot be held responsible for your personal belongings. Please take care of your valuable items during your visit.
-Unfortunately, there are factors, such as weather, that are beyond the host s control. In such cases, we cannot provide refunds for issues outside of our purview.


9) A Friendly Note on Eviction and Changes

-Please be aware that this agreement does not establish a formal tenancy. We re here to provide you with a comfortable and enjoyable stay
-While we don t anticipate any issues, the host reserves the right to evict guests for various reasons. However, rest assured that our aim is to provide you with a pleasant and trouble-free stay.
-To ensure a harmonious experience for all our guests, we kindly request that you follow the current House Rules in effect at the time of your check-in. These guidelines are designed to make your stay as smooth and enjoyable as possible.

10) Stay in the Loop: Updates to House Rules

-Please be aware that our House Rules may change from time to time to serve our guests better.
-Regardless of when you made your booking, we kindly ask that you follow the House Rules that are in effect at the time of your check-in. This ensures that you have the most up-to-date information and can enjoy your stay to the fullest.

Feel free to reach out if you have any questions or need assistance; we re here to help. Your comfort and satisfaction are our top priorities, and we re always ready to make your stay as pleasant as possible.